Invite only satisfied customers to leave reviews online and take advantage of direct integrations with TripAdvisor, HolidayCheck and major social networks.
turn customer satisfaction into web reputation
Our smart questionnaires have been designed to help you monitor customer satisfaction, improve it and turn it into an excellent web reputation.
Create your own questionnaire or choose one of our optimized templates, and customize it as you wish: in few steps, it will suit your needs.
Schedule sending rules and reminders, and let our platform work for you. Qualitando also integrates with your management software (and with Qualitando Hotspot) for an even more automatic solution.
Get high compilation percentages
Every aspect of the questionnaires – from the graphics to the sending methods – is designed to increase the rate of the compilation of your customers and guarantee the maximum benefits.
- automatic multilingual translations
- real-time statistics and analysis
- dozens of optimized and continuously updated templates
- integrations with portals of reviews and social networks
- integrations with the major hotel management systems
OUR SMART QUESTIONNAIRES CAN BECOME
to improve your web reputation
A few hours after the departure of the guests, send them a satisfaction questionnaire to know their opinion (and intervene immediately in case of low appreciation).
FIRST IMPRESSION QUESTIONNAIRES
to prevent negative experiences
A few hours after the arrival of the customers send a first impression questionnaire: if there are any problems you are immediately informed and you can intervene in time, turning the dissatisfaction of the moment on the right occasion to impress them.
to know which are your customers’ expectations
Invite visitors to your site to fill in a short survey site. In a single stroke, you will collect their email addresses, their opinions, needs and expectations and offer them the chance to book directly.
Get the most out of your Wi-Fi by turning it into a powerful marketing tool.