Qualitando helps you to configure the automatic sending of a confirmation message for your guests at the time of booking a few days before their arrival at the hotel. A precious opportunity to make them feel expected and welcome even before meeting them in person. The perfect time to make them feel on holidays, starting from their journey.
Anticipate and solve their needs, introduce to them your staff before they get to know them live. Give them information about the route and parking, offer them the possibility to check-in online. Invite them to be back once again after their holidays is over.
All automated messages land on the perfect landing page thanks to the integration with Qualitando Web App portals.
Talking to your guest has never been that easy
Qualitando welcome message becomes the perfect occasion to offer all the information which your guest is wondering about before reaching your hotel.
The profiled messages during their stay allow you to monitor their perception of their holidays.
Finally, the post-departure message helps you maintaining the relationship and to suggest them a friendly reminder to leave their review on your portals.